Complaints Book

If you have a claim or complaint about our services, file it here. We will reply to the email you provide.

1. Consumer identification

Full name

Document type

Document number

Address

Phone (optional)

Parent or guardian (only if you are a minor)

2. Contracted good or service

Type of contracted good

Service Product

Claimed amount in S/ (optional)

Description of the service or product

3. Claim or complaint details

Type

Claim Complaint

Claim: disagreement with the contracted service. Complaint: dissatisfaction with the attention received, unrelated to the service.

Claim or complaint details

Consumer's request

I declare the data is true and I accept Ariabiz's privacy policy.

Filing a claim does not prevent resorting to other dispute resolution channels nor is it a prerequisite for filing a complaint with INDECOPI.

We will answer your claim within no more than 30 calendar days.

Claim registered